What is PCC?

The Postal Customer Council® (PCC®) program is a valuable resource for business mailers, large and small. Local PCCs serve as an open channel for USPS®-to-business communication, providing information and best practices for achieving cost-effective and profitable mailing, education and training, as well as solving local challenges. Through regular meetings, educational programs, mailer clinics, and seminars, PCC members learn about the latest postal products and services that may help them grow their business.
PCC® was first established in 1961 as Citizen's Advisory Councils (CACs), which focused on improving communication between postal customers and local postal managers. In 1971, the name was changed to Postal Customer Council with a greater focus on education, networking, and addressing mailer issues and concerns.
Our chapter, Vermont PCC, was founded in 2006. We host regular meetings, mixers, and educational events - check out our Meetings & Events page for upcoming opportunities.

Why Join PCC?


Gain knowledge about postal products, services, and tools to improve mail quality, as well as earn a professional certificate

Innovative Ideas

Learn about promotions and incentives that raise awareness of innovative mail uses

Expert Advice

Hear about how to integrate and expand your marketing through the mail

New Sources

Find new sources for acquiring mailing lists


Network with other mailers, business mail service providers, and USPS executives and hear first-hand from others about how they use mail to be more efficient and profitable, as well as face the same challenges you face

Best Practices

Leverage best practices to improve mailing effectiveness, efficiency, and profitability